وظائف مركز الاتصالات في أبوظبي

We are actively seeking a highly skilled and experienced Network IT Administrator with a minimum of 5 years of expertise in network administration. Join our dynamic IT team and play a crucial role in maintaining securing and optimizing our network infrastructure. Key Responsibilities: Pro...

Job Title : Fleet Call Center SupervisorDivision : OperationsDirect Reporting to : Transport Operation ManagerWork Location: Abu DhabiSalaryAED per month full package PURPOSE As a Fleet Call Center Supervisor your main responsibility is to oversee and manage the operations of the call center for a f...

The Real Estate Quality Assurance Officer will ensure the accuracy and quality of property listings monitor call center performance evaluate customer satisfaction and assess the effectiveness of sales and marketing processes. This role is crucial in maintaining the company s reputation and driving...

We are seeking an experienced Call Center Supervisor to join our team in UAE. Requirements: Native Arabic speaker Excellent English communication skills Minimum 35 years of experience in a Call Center Supervisor role Proven experience managing and leading call center teams Strong customer service a...

Strong technical understanding of contact center systems and technologies. Familiarity with Dubai Government service indicators and quality standards including the Dubai Model and 360 Services. Experience in developing and updating service delivery standards. Experience in conducting internal self-...

DescriptionRole: CONTACT CENTER AGENTLocation: Abu DhabiRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Accountabilities of the role These are the main responsibilities of this roleRESPONSIBILITIES:1. Handle...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compliance Risk Management: Ensure comp...

DescriptionRole : CHAT AND ONLINE BANKING SUPPORTLocation : Abu Dhabi - Bani Yas ( UAE National Only ) Role Purpose: The role of the Chat And Online Banking Support Agent is to primarily respond to customers who had contacted ADIB for various reasons through e-mail chat or any other non-voice channe...