وظائف مركز الاتصالات في أبوظبي

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...

DescriptionRole : XXLocation : XX Role Purpose:To lead and manage end-to-end projects within the call center division ensuring timely and cost-effective delivery while mitigating risks enhancing operational readiness and promoting continuous process improvements. The role also ensures effective cros...

Hiring: Customer Service Agent Location: Abu Dhabi UAE Salary: AED /month Work: On-site Rotational Shifts Requirements: Fluent Arabic & English requiredHindi/Urdu is an advantageCustomer service/call center experience preferredExperience in logistics delivery mobility or e-commerce is an advantag...

PermanentWork Location Abu Dhabi-MusaffahPosition: Call Center Agent Salary: 4000-5000 AED per month Job Description: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Abu Dhabi. The ideal candidate will have previous experience in a call center environme...

Lead Developer Amazon ConnectExperience: 8 YearsLocation: Hybrid / Remote UAEEmployment Type: Full-timeAbout the RoleWe are looking for a Lead Developer (Amazon Connect) who is hands-on and experienced in designing developing and delivering contact center solutions leveraging Amazon Connect and AW...

Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Job from Home & Part-timeWe are presently looking for on-line assistance in our work from home Panelist Program. This is a legit possibility for somebody who enjoys sharing point of views regarding products services and trends...

DescriptionRole : IT Operations Engineer (Outsource)Location : Abu Dhabi Role Purpose: Monitor Performance of On-Shift Operators and providing assistance when needed.To educate the System Operators regarding their roles responsibility and authority.To execute the daily operation tasks (Start of Day...

DescriptionRole: Program ManagerLocation: Abu DhabiRole Purpose:Responsible for overseeing the implementation and review of the product management guidelines and supporting the cross-functional teams that are responsible for improving them.He/she will be responsible for supporting the Head of Produc...

DescriptionRole : Support & Quality OfficerLocation : Abu Dhabi Role Purpose:To provide centralized operational support quality assurance and governance oversight for Wealth Centers (Priority & Wealth Coverage) ensuring efficient service delivery regulatory compliance risk control and continuous pro...

Actively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening FAB online requests retur...

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills a strong under...

DescriptionRole: E- Channels AccociateLocation : Abu DhabiRole Purpose:The e-Channels Officer is responsible for providing operational technical and business support for alternate delivery channels with a primary focus on Chatbanking and digital banking services. The role supports day-to-day channel...

DescriptionRole: E- Channels AccociateLocation : Abu DhabiRole Purpose:The e-Channels Officer is responsible for providing operational technical and business support for alternate delivery channels with a primary focus on Chatbanking and digital banking services. The role supports day-to-day channel...

To coordinate all service requirements addressed to Club Prive and ensure their immediate action aiming for the highest possible guest satisfaction.To promote efficiency confidence courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attitude at all tim...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries group bookings VIP experiences schools camps corporate visits and social media inquiries responses. The role is essential in guiding potential customers capturing leads and supporti...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

DescriptionRole: Rehab & Retention Specialist Role Purpose:Provide full support to ADIB customers facing financial difficulties and requesting either Liability Certificate or No Liability Certificate and to offer comprehensive financial solutions which help manage the customer needs as well as main...

DescriptionRole: Rehab & Retention Specialist Role Purpose:Provide full support to ADIB customers facing financial difficulties and requesting either Liability Certificate or No Liability Certificate and to offer comprehensive financial solutions which help manage the customer needs as well as main...

DescriptionPosition: Senior Program Manager - Home Finance Location: DubaiRole Purpose:To support the Head of Product Management to manage the performance of Home Finance products as per the banks strategy including but not limited to product marketing process improvement revising risk and operation...