Food and Beverage Coordinator Female Only

Job Summary

The successful candidate will coordinate food and beverage operations to ensure efficient service high-quality products and an excellent customer experience. The role requires strong organisation communication and customer service skills with the ability to coordinate staff suppliers stock menus and service requirements in a professional and timely manner.

Key Responsibilities

Food and Beverage Operations

Coordinate daily food and beverage activities ensuring smooth and efficient service delivery.

Support the planning and delivery of menus refreshments catering services and special events.

Monitor service standards presentation portion control product quality and customer satisfaction.

Coordinate front-of-house and back-of-house activities to maintain effective communication and workflow.

Ensure food and beverage areas are properly prepared stocked presented and maintained throughout service.

Respond promptly and professionally to customer requests feedback complaints and special requirements.

Team Coordination and Communication

Coordinate daily duties service requirements and task allocation with food and beverage team members.

Support the induction training and development of employees temporary staff and service personnel where required.

Communicate menus bookings events dietary requirements and operational updates accurately to relevant teams.

Liaise with chefs catering staff waiting staff managers clients suppliers and external service providers.

Assist with resolving operational issues and escalate significant concerns to the appropriate manager.

Promote a professional inclusive and customer-focused working environment.

Stock Purchasing and Supplier Management

Monitor stock levels of food beverages service equipment consumables and cleaning supplies.

Prepare stock requests purchase orders and replenishment requirements in line with agreed procedures.

Receive check and record deliveries confirming the quality quantity and condition of products.

Store food beverages and supplies correctly following stock rotation and temperature control procedures.

Maintain accurate records of stock usage wastage deliveries expenditure and supplier information.

Build positive working relationships with approved suppliers and report delivery or product concerns promptly.

Food Safety Hygiene and Compliance

Follow food safety hygiene allergen management licensing health and safety and company procedures.

Ensure food and beverage preparation storage and service areas are clean safe and well organised.

Check that allergens dietary requirements and special requests are communicated and managed accurately.

Monitor food temperatures use-by dates cleaning schedules and safe handling practices.

Report accidents incidents hazards equipment faults and compliance concerns without delay.

Support internal checks inspections audits and continuous improvement initiatives where required.

Events and Customer Service

Assist with the planning and coordination of meetings functions private events and hospitality services.

Confirm event details including menus guest numbers timings room layouts equipment and staffing requirements.

Coordinate the setup service and clear-down of food and beverage areas for events and daily operations.

Provide attentive courteous and professional service to customers guests and stakeholders.

Ensure service requirements are adapted appropriately for dietary cultural accessibility and personal preferences.

Collect customer feedback and make recommendations to improve food beverage and hospitality services.

Administration and Reporting

Maintain accurate records checklists schedules service plans and operational documentation.

Assist with budgeting cost control invoice checking and monitoring food and beverage expenditure.

Prepare routine updates and reports covering stock staffing service standards wastage and customer feedback.

Ensure menus price lists product information and allergen details are current and presented accurately.

Support the implementation of operational policies service procedures and improvement plans.

Work flexibly to meet changing operational requirements including evenings weekends public holidays and special events.

Qualifications and Experience

Previous experience in food and beverage coordination hospitality catering restaurant operations events or customer service.

Experience coordinating food service teams suppliers stock or hospitality events is desirable.

Knowledge of food preparation beverage service menu planning and hospitality standards.

Knowledge of UK food safety hygiene allergen awareness and health and safety requirements.

A qualification in hospitality catering food and beverage management or a related subject is desirable.

Current food hygiene certification or willingness to obtain it where required.

Good working knowledge of Microsoft Office or relevant stock booking and hospitality management systems.

The ability to provide suitable professional references and complete relevant background checks.

Key Competencies

Highly organised reliable and able to coordinate multiple food and beverage priorities effectively.

Customer-focused professional and committed to delivering consistently high service standards.

Strong communication and interpersonal skills with the ability to work positively with diverse teams and customers.

Attentive to detail when managing orders stock menus allergens records and service requirements.

Calm and adaptable when managing busy services changing priorities or last-minute requests.

Confident in coordinating colleagues suppliers and external service providers.

Commercially aware with an understanding of cost control stock management and minimising waste.

Able to work independently while contributing effectively to a collaborative hospitality environment.

Flexible and available to work varied hours including evenings weekends public holidays and special events when required.