Team Leader-PF AF Support(Outsource)
ملخص الوظيفة
Key Responsibilities
- Lead and manage the team to ensure timely and accurate processing of financing documentation are met before disbursement and endorse file submission for disbursal.
- Monitor daily operations of files/ closing documents issuance of Security Cheques/ Letter Heads/ Settlement Requests obtain related approvals whenever needed etc allocate workload and track performance against SLAs and KPIs.
- Prepare and submit management reports on volumes turnaround times exceptions and team performance (mainly for Security cheques RFOs Letter Heads etc.).
- Coordinate with internal teams to resolve discrepancies and ensure smooth processing of applications/ cases.
- Conduct regular quality checks to minimize errors and operational risks.
- Act as point of contact for governance related activities and ensure timely resolution of periodic SOP reviews RCSA Audit requirements etc.
- Execute additional activities or assignments deployed by Senior Management based on business needs and serve as back up line to peer lines during absences or business requirements.
Results Required:
- Ensure successful results in line with planning and strategy with maximum good output
- Operational Efficiencies and quality of efforts and solicit feedback for future results of unit strategy implementation and growth in line with adherence to guidelines
- Ensure special tasks assigned are duly met
Specialist Skills / Technical Knowledge Required for this role:
Bachelors / Masters degree required (preferably in business administration finance or related field)
- Organizational talent: has strong planning and multitasking skills can address many issues simultaneously
- 5-10 years experience in relevant back-office / administrative / support preferred
- Strong Communication Skills Problem Solving Negotiation Interpersonal skills
- Willingness to travel within the UAE and to other countries where ADIB has retail presence
- Fluency in English must. Arabic is preferred.
المهارات المطلوبة
- الدليل النشط
- تكنولوجيا المعلومات
- المستخدم النهائي
- Deskstops
- نظام التشغيل
- Windows
- Access Pionts
- إدارة الأصول
- SCCM
- VPN
- استكشاف الاخطاء
- نظام المعلومات الحاسوبية
- المعدات الحاسوبية
- الدعم الفني
عن الشركة
Welcome to Abu Dhabi Islamic Bank. Our bank offers many of the world's leading financial and banking services. Learn more about us through our website.