Service Delivery Jobs in Ras Al Khaimah

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a high performing team renowned for their approach and delivery of unparalleled service. If you have a keen eye for detail and possess excellent communication skills we invite you to apply for thi...

Key Responsibilities:Guest Service Excellence:Greet guests warmly escort them to their table and ensure their comfort during their dining experience.Provide detailed menu explanations offer recommendations and answer any questions regarding the food and beverage offerings.Take guest orders accuratel...

DescriptionPOSITION SUMMARYReporting to the Equestrian Manager this role is the first point of contact for guests and visitors. This role assists the Equestrian Manager to ensure compliance of set standards and procedures to protect the guest and all equestrian parties. The role enhances the guest e...

DescriptionPOSITION SUMMARYTake room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin vintage and style of various wines. Place and log call back for room service order. Notify guests and manageme...

VIP Services: Manage VIP arrivals departures and special requests. Guest Interaction: Address guest concerns and resolve issues promptly. Team Leadership: Supervise and train guest relations team members. Reporting: Monitor guest satisfaction scores and feedback trends. Brand Standards: Ensure serv...

We are seeking an experienced and customer-focused Guest Experience & Quality Director to lead our hospitality operations in Ras Al-Khaimah United Arab this pivotal leadership role you will be responsible for developing and implementing comprehensive guest experience strategies while maintaining th...

You will be serving the needs of the business guests and colleagues by effective service delivery in the pool area to ensure guest satisfaction and safety. Your key duties and responsibilities are to work with colleagues in all departments to ensure efficient operation and timely service at the pool...

DescriptionRole: Team Leader Call CenterLocation: Ras Al KhaimahRole Purpose:To lead and manage a team of Call Center agents in delivering world class customer service as well as achieving the other KPIs set out by the Senior Management Team.Key accountabilities of the role: Operational Readiness:Ma...

DescriptionRole : Workforce Management & Operations ManagerLocation : Ras Al Khaimah Role Purpose:To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the busin...

DescriptionAbout the Role We are seeking a dynamic Multi-Property General Manager to lead the iconic The Ritz-Carlton Ras Al Khaimah Al Wadi Desert and its sister property. This leadership role requires a seasoned luxury hospitality professional with a passion for delivering exceptional guest expe...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to d...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to d...

We are seeking a dynamic and professional SPA & Recreation Manager to join our team in Ras Al-Khaimah United Arab this pivotal role you will oversee all operations of our spa and recreation facilities ensuring exceptional service delivery while maintaining the highest standards of customer satisfac...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

As a Cluster Director of Digital Marketing  you will be a strategic leader responsible for conceiving developing and executing the hotels comprehensive digital marketing and e-commerce vision. This senior role involves spearheading all digital initiatives to drive significant online revenue growth a...

The Front Office Coordinator is a key member of the Front Office Team responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and  financial-related tasks including billing invoicing and payment processing a...

As a Sales Executive at SO/ Ras Al Khaimah part of the All-Inclusive Collection you will be responsible for generating business opportunities and strengthening client relationships to drive revenue growth for the hotel. You will support the sales team in achieving targets through proactive sales eff...

DescriptionRole: Client Service SpecialistLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced custo...

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer...