Service Agent Jobs in UAE

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

We are seeking a friendly and customer-focused Female Guest Service Agent to join our team in Dubai United Arab Emirates. As a Guest Service Agent you will be the first point of contact for our guests ensuring their stay is comfortable and memorable from check-in to check-out.Welcome and greet guest...

At Amazon our mission is to be Earths most customer-centric company. To achieve this goal we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. Were...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle guest inquiries in a...

DescriptionSTART YOUR JOURNEY WITH USJW Marriott Marquis Hotel Dubai welcomes you to the heart of the citys lively downtown district with modern luxury and awardwinning service. Soaring above Sheikh Zayed Road our bustling and dynamic 5star hotel is one of the tallest in the world consisting of two...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionStart Your Journey With UsFrom the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merg...

To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties.To take personal responsibility for the s...

DescriptionPOSITION SUMMARYOrganize confirm process and conduct all guest check-ins/check-outs room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have...

What you will do:We are seeking an experienced Senior Technician with a strong background in data center infrastructure to oversee and maintain the Building Management System (BMS) across Data Centers in UAE. The ideal candidate will ensure maximum operational uptime and efficiency while supporting...

What you will do:We are seeking an experienced Senior Technician with a strong background in data center infrastructure to oversee and maintain the Building Management System (BMS) across Data Centers in UAE. The ideal candidate will ensure maximum operational uptime and efficiency while supporting...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused industry...

Guest Service AgentRequirements: Hotel background/experience fluent in RussianCompensation:Basic Salary: AED 1800Language Allowance: AED 150Service ChargeAdditional incentives for upselling rooms o Benefits Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel...

The PositionTo perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards.KEY ROLES & RESPONSIBILITIESProcess all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per S...

DescriptionSTART YOUR JOURNEY WITH USJW Marriott Marquis Hotel Dubai welcomes you to the heart of the citys lively downtown district with modern luxury and awardwinning service. Soaring above Sheikh Zayed Road our bustling and dynamic 5star hotel is one of the tallest in the world consisting of two...

What you will doProvide exceptional customer service for both internal and external customers by: Assisting with all types of requests from customers including order bookings complaint handling and solution support Securing the best supply solutions tailored to meet customer needs Collaborating c...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused industry...

Guest Service AgentRequirements: Hotel background/experience fluent in RussianCompensation:Basic Salary: AED 1800Language Allowance: AED 150Service ChargeAdditional incentives for upselling rooms o Benefits Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel Tr...