Sales Coordinator

Key Responsibilities

Core Focus: End-to-end inquiry management from assignment through order creation and product dispatch.

• 1. Inquiry & Sales Support
  
  • Respond to client queries via Phone WhatsApp Email and Web Chat.
    
  • Prepare and issue quotations and Proforma Invoices (PI).
    
  • Update CRM records lead statuses and activity logs.
    
• 2. Order Processing & Documentation
  
  • Create sales orders tax invoices and delivery orders in the system.
    
  • Draft Packing Lists (PL) and Certificates of Origin (COO).
    
  • Coordinate with warehouse and logistics teams for timely dispatch.
    
• 3. Client & Team Coordination
  
  • Provide order tracking and status updates to clients.
    
  • Assist Sales Executives and Engineers with admin tasks and basic reporting.
    

• Experience: 2 years in sales coordination back-office sales or sales operations support in the UAE.
  
• Education: Degree or Diploma
  
• Technical Skills: Strong proficiency in MS Excel and MS Word (for quotations pricing calculations and invoices).
  
• Communication: Clear written and spoken English; confident communicating via Phone Email and WhatsApp.
  
• Key Attributes: High attention to detail strong organization and fast learning ability.
  
• Location: Easy commute to our office locations in Dubai or Sharjah.
  

Preferred Qualifications (An Advantage)

• Education: Degree/Diploma in Mechatronics Instrumentation or Electrical Engineering.
  
• Industry: Background in industrial weighing equipment automation or instrumentation.
  
• Software: Familiarity with CRM or ERP platforms (e.g. Zoho Odoo SAP).
  
• Mobility: Valid UAE driving license and personal vehicle.
  
• Languages: Fluency in Arabic (in addition to English).