Ken Fix-It Technician

We invite you to join the world of luxury hospitality at Raffles Dubai as our new Ken Fix-It Technician responsible for carrying out preventive and corrective maintenance of guestrooms to ensure all facilities equipment and fixtures are maintained in excellent operating condition and in accordance with hotel quality safety and brand standards. The role requires a multi-skilled technician capable of performing civil electrical plumbing HVAC and general maintenance works while ensuring minimal disruption to hotel operations and guest satisfaction. This position reports to Engineering Manager.

Key Responsibilities

• Carry out scheduled Preventive Maintenance (PPM) of guestrooms in accordance with the approved maintenance programme.
• Perform multi-skilled maintenance including civil electrical plumbing HVAC carpentry painting and minor furniture repairs.
• Carry out repairs such as grouting silicone replacement paint touch-ups door hardware adjustments furniture touch-ups plumbing fixture repairs electrical troubleshooting Guest Room Management Systems (GRMS) device troubleshooting curtain systems Fun Coil Unit (FCU) servicing filter replacement actuator replacement chilled water condensation flushing and other guestroom maintenance activities.
• Inspect guestrooms thoroughly during PPM and identify defects requiring corrective action.
• Ensure all maintenance work is completed to a high standard with quality workmanship and attention to detail.
• Complete maintenance records accurately and update work orders upon completion.
• Ensure all tools materials and spare parts are available before commencing work and maintain good housekeeping after completing tasks.
• Report recurring defects equipment failures or major repairs requiring specialist intervention.
• Comply with all hotel health safety environmental and engineering procedures while maintaining a professional appearance in guest areas.
• Support other engineering team members and perform additional duties as assigned by the Engineering Manager.

Qualifications :

What will you bring to this role 

Education Qualifications & Experience

• Diploma or Trade Certificate in Mechanical Electrical Air Conditioning Building Maintenance or a related technical discipline.
• Minimum 3 years experience in hotel engineering or facilities maintenance preferably within a luxury hotel environment.
• Good command of written and spoken English.
• Embrace the Raffles brand promise and luxury in your role and in all your interactions. 
• Foster an inclusive environment where every individual feels valued and respected 

Skills & Competencies

• Strong knowledge of guestroom preventive maintenance across civil electrical plumbing HVAC and carpentry disciplines.
• Working knowledge of Guest Room Management Systems (GRMS) and hotel room equipment.
• Good troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Strong attention to detail and commitment to quality workmanship.
• Good communication teamwork and time management skills.
• Safety-conscious with a proactive and guest-focused attitude.

Additional Information :

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. 

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time