Bartender Lobby Lounge

We invite you to join the world of luxury hospitality at Raffles Dubai as our new Bartender in Raffles Salon our award-winning lobby lounge to provide prompt and courteous drink orders either taken directly from guests and patrons. This position reports to Outlets Supervisor.

KEY ROLES & RESPONSIBILITIES
Read daily events to be aware of any VIP arrivals.
Must have a complete working knowledge of bar items ingredients and preparation
Ensure all details of service are performed properly for every guest
To understand and adhere to Beverage Department Standard Operating Procedures
Carry trays bus and reset tables with linen china glass and silver
Ascertain guest satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
When possible greet regular guests by name and note and serve preferences accordingly
Professionally set up bar at the start of opening including liquor icing glassware juices and garnishes
Process drink orders in proper calling order both from guests directly and from service staff checking for correct order and managing billing quickly and efficiently
Make all cocktails in accordance with Hotels standard beverage manual
Receive and check liquor against previous shifts requisitions
Attempt to limit problems and liability related to guest excessive drinking
Organize requisition pick up and verification for F&B items used in the bar areas
Ensure that the bar area is fully stocked and all side opening and closing duties are completed
Slice and pit fruit for garnishing drinks
Arrange bottles and glasses to make attractive displays
Keep the bar area neat and tidy at all times regularly clearing dishes and glassware
Manage security in the work area and at no time to leave the bar area unless properly relieved by a colleague
Assist with cleanup -  removal of cans and bottles general cleaning of rails and counters removal of melting ice in bins
Maintain complete knowledge of all F&B services outlets hotel services/features
Able to handle cash following established and proper Accounting procedures

Qualifications :

What will you bring to this role 

PERSONAL ATTRIBUTES

• Reading writing and oral proficiency in the English language
• Team player with a creative and outgoing personality
• Must be well-presented and professionally groomed at all times
• Good communication and customer contact skills; good problem resolution skills
• Good Food and Beverage product knowledge. A good knowledge of beverage service styles and techniques beverage preparation and specialized beverage orders of service is required. A good knowledge of all hard liquor wines mixes/cocktails.
• Embrace the Raffles brand promise and luxury in your role and in all your interactions. 
• Foster an inclusive environment where every individual feels valued and respected 

QUALIFICATIONS

•  Secondary school education

EXPERIENCE

• Minimum 2 years food and beverage experience with detailed bar knowledge
• Previous cashiering experience

Additional Information :

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. 

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time