Banquet Supervisor Arabic Speaker

The Banquet Supervisor (Arabic Speaker) is responsible for supervising and coordinating all banquet operations ensuring exceptional service standards and memorable guest experiences in a luxury hotel environment. The role oversees banquet colleagues during events ensures flawless execution of functions and serves as a key liaison for Arabic-speaking guests and clients. The Banquet Supervisor supports operational excellence team performance and guest satisfaction while maintaining the highest standards of luxury hospitality.

• Supervise the setup execution and breakdown of banquet events including conferences meetings weddings gala dinners corporate functions and VIP events.
• Ensure all function rooms and event spaces are prepared according to Banquet Event Orders (BEOs) hotel standards and client specifications.
• Conduct pre-shift and pre-event briefings to communicate event details service expectations and operational priorities.
• Monitor banquet service delivery to ensure consistency professionalism and attention to detail.
• Coordinate closely with the Culinary Stewarding Engineering Housekeeping Events and Sales teams to ensure seamless event execution.
• Ensure banquet equipment furniture audio-visual requirements and amenities are properly arranged and maintained.
• Anticipate operational challenges and implement immediate solutions to ensure guest satisfaction.
• Deliver exceptional personalized service in accordance with luxury hospitality standards.
• Act as the primary point of contact for Arabic-speaking guests and clients during events.
• Respond promptly and professionally to guest inquiries requests and concerns.
• Build strong relationships with guests event organizers and VIP clients.
• Ensure guest feedback is addressed effectively and reported to management when necessary.
• Supervise motivate and support banquet colleagues during daily operations and events.
• Allocate duties and monitor staff performance to ensure productivity and service excellence.
• Provide on-the-job training coaching and mentoring to banquet team members.
• Promote teamwork positive morale and a culture of service excellence.
• Ensure colleagues comply with grooming uniform and professional conduct standards.
• Ensure compliance with hotel policies food safety regulations hygiene standards and health & safety procedures.
• Maintain cleanliness and organization of banquet venues storage areas and service stations.
• Ensure proper handling storage and maintenance of banquet equipment.
• Follow emergency procedures and support a safe working environment for guests and colleagues.
• Review and understand Banquet Event Orders (BEOs) and communicate requirements to the team.
• Complete operational reports attendance records and shift documentation accurately.
• Assist with inventory control and the management of banquet supplies and equipment.
• Support manpower planning and scheduling as directed by management.
• Report maintenance issues and operational concerns promptly.

Qualifications :

• Minimum 2-3 years of supervisory experience in Banquets Food & Beverage or Events Operations within a luxury hotel or upscale hospitality environment.
• Experience managing large-scale events weddings and VIP functions is highly desirable.
• Fluency in Arabic and English (spoken and written) is mandatory.
• Strong leadership supervisory and team management abilities.
• Excellent guest relations and interpersonal skills.
• Strong communication and problem-solving capabilities.
• Ability to perform effectively in a fast-paced high-volume environment.
• Strong attention to detail and organizational skills.
• Knowledge of luxury hotel banquet operations and service standards.
• Proficiency in Microsoft Office and hospitality management systems is an advantage.

Remote Work :

No

Employment Type :

Full-time