Contact Center Manager Jobs in Dubai

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting dashboard development and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI advanced analytics...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role...

About the Role The Customer Service Agent will serve as the primary point of contact for customers using the companys fintech platforms and digital financial services. The role is responsible for delivering seamless customer support across payment solutions wallets transactions and digital financial...

DescriptionAbout GluCare:GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology AI-driven care and a patient-centric approach.Job Summary:The Pharmacist at Glucare Integrated Diabetes Center will play a vital...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily...

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensure...

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensure...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as...

About ClearGridClearGrid is on a mission to revolutionize the debt resolution industry. Were using AI automation and real-time data to completely rethink how debt collection works unlocking better outcomes for institutions and individuals alike. Think of us as rebuilding the collections starting fro...

About ClearGridClearGrid is on a mission to revolutionize the debt resolution industry. Were using AI automation and real-time data to completely rethink how debt collection works unlocking better outcomes for institutions and individuals alike. Think of us as rebuilding the collections starting fro...

Job briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff is well-organized and productive.An excellent call center manager m...

Job briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff is well-organized and productive.An excellent call center manager m...

Job Title - Center Manager About the RoleWe are seeking an experienced and results-oriented Center Manager to oversee the day-to-day operations performance and growth of a healthcare center. This role is responsible for ensuring high-quality patient services operational efficiency regulatory compli...

Job Title - Center Manager About the RoleWe are seeking an experienced and results-oriented Center Manager to oversee the day-to-day operations performance and growth of a healthcare center. This role is responsible for ensuring high-quality patient services operational efficiency regulatory compli...

Company: IIQAF GroupLocation: Dubai UAEIndustry: HospitalityJob Type: Full-TimeJob OverviewIIQAF Group is seeking an experienced and dedicated Nursery Center Manager in Dubai to oversee daily operations of our childcare facility within a hospitality environment. The ideal candidate will have strong...

Company: IIQAF GroupLocation: Dubai UAEIndustry: HospitalityJob Type: Full-TimeJob OverviewIIQAF Group is seeking an experienced and dedicated Nursery Center Manager in Dubai to oversee daily operations of our childcare facility within a hospitality environment. The ideal candidate will have strong...

We are looking for a Call Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance ensure KPIs are met and maintain a high standard of customer interaction and satisfaction.The id...