BMC Remedy Jobs in UAE

The Senior Pre-Sales consultant is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and ser...

Position Description:Company Profile:Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting t...

The  Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs improving operational efficiency and driving customer satisfaction. This role involves managing a team of service professionals optimizing IT service operations...

Job Summary (List Format): - Log and manage incident tickets following incident management processes. - Classify prioritize and correlate incidents; attempt first-level resolution including remote support. - Escalate unresolved incidents to Level 2 support and assign tickets accordingly. - Track in...

The Senior Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs improving operational efficiency and driving customer satisfaction. This role involves managing a team of service professionals optimizing IT service oper...