وظائف مدير فريق تجربة العملاء في دبي

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions enhance service...

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone everywhere while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8000 employees from more than 110 nationalities who share our va...

Customer Experience Manager Corporate and Institutional Banking CIB (UAE National Only) (49783)Some careers grow faster than others. If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be.The Customer Experience Manager ensures customer complain...

As the Director you will lead talabats end-to-end experience function across four pillars Customer Experience Partner Experience Fraud Operations and CX Insights spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner sati...

SummaryJob DescriptionRole MissionAs a GUCCI Team Manager you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude.You will lead from the shop floor delivering real time coaching and feedback to achieve business and product...

As the Senior Manager CX Strategy you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role in transforming customer experience at Talabat ensuring that our platform is intuitive personalized and reliable delighting customers at every touchpoint to drive bra...

Key Responsibilities Act as the main point of contact for customers handling inquiries and requests both online (emails social media live chat) and offline (calls in-person meetings). Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales...

As a Specialist CX you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncove...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract and dispute man...

As a Senior Specialist CX Insights you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large d...

Are you a customer experience leader with a passion for digital innovation We are looking for a Vice President of Customer Experience and Digital Channels to drive transformation enhance customer engagement and optimize digital platforms.About the Role: As the VP you will lead the customer experienc...

DescriptionCalling all truly AWESOME people!About Stranger SoccerStranger Soccer () is a Singapore-based company experiencing explosive a few short years after launching a revolutionary platform and Mobile App for on-demand football the company has amassed over 50000 registered users playing hundre...

DescriptionJob Title: Team Manager QualificationsLocation: Dubai United Arab Emirates (Hybrid)Job Summary:Lead coach and inspire a high-performing team to exceed revenue targets for Pearson school qualifications. Drive growth by managing key partner relationships optimising team performance and repr...

DescriptionJob Title: Team Manager QualificationsLocation: Dubai United Arab Emirates (Hybrid)Job Summary:Lead coach and inspire a high-performing team to exceed revenue targets for Pearson school qualifications. Drive growth by managing key partner relationships optimising team performance and repr...

DescriptionJob Title: Team Manager QualificationsLocation: Dubai United Arab Emirates (Hybrid)Job Summary:Lead coach and inspire a high-performing team to exceed revenue targets for Pearson school qualifications. Drive growth by managing key partner relationships optimising team performance and repr...

Work Flexibility: RemoteWhat You Will DoManages customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy.Analyzes operational processes escalation procedures and performs training needs assessments for identifying...

Were looking for a curious data-driven and customer-obsessed Specialist to join our Customer Experience this role youll be the go-to person for customer feedback analyticsspecifically around Net Promoter Score (NPS) Resolution Metrics and deep-dive discovery pieces that drive customer-centric decis...