The Digital Customer Success Program point person is responsible for designing and operating a scaled digital-first customer engagement program within CS Operations that drives product adoption customer health and Gross Revenue Retention (GRR) for the Mid-Market segment.  This role ow

The Digital Customer Success Program point person is responsible for designing and operating a scaled digital-first customer engagement program within CS Operations that drives product adoption customer health and Gross Revenue Retention (GRR) for the Mid-Market segment.  This role ow

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What you get to do in this role:Own competitive positioning strategy and execution for the IT segment directing analysis messaging and content to give sellers the counter-arguments they need to win dealsTranslate Competitive Intelligences research into seller-ready assets battlecards

What you get to do in this role:Own competitive positioning strategy and execution for the IT segment directing analysis messaging and content to give sellers the counter-arguments they need to win dealsTranslate Competitive Intelligences research into seller-ready assets battlecards

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What You Will DoWe are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks we build search technology to answer enterprise users tech questions instantly by combining modern information retrieval methodology w

What You Will DoWe are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks we build search technology to answer enterprise users tech questions instantly by combining modern information retrieval methodology w

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Global Head Portfolio Management (PM) GTM Lead  Overview As the Global Head Portfolio Management (PM) GTM Lead you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the PM product portfolio. Reporting directly to the Global Head Autonomous IT GTM y

Global Head Portfolio Management (PM) GTM Lead  Overview As the Global Head Portfolio Management (PM) GTM Lead you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the PM product portfolio. Reporting directly to the Global Head Autonomous IT GTM y

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What you get to do in this role:Own and grow a portfolio of 25 or more mid market enterprise customers guiding them from go live through long-term value realizationServe as a trusted advisor to executive sponsors aligning AI-driven solutions to strategic business outcomesDrive adoptio

What you get to do in this role:Own and grow a portfolio of 25 or more mid market enterprise customers guiding them from go live through long-term value realizationServe as a trusted advisor to executive sponsors aligning AI-driven solutions to strategic business outcomesDrive adoptio

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OverviewAs the Manager of Software Engineering you will lead the OmniChannel team within Customer Support Management (CSM). This hands-on leadership role will set technical direction driving execution of key initiatives such as Voice AI Chat AI Contact Center Integrations among other

OverviewAs the Manager of Software Engineering you will lead the OmniChannel team within Customer Support Management (CSM). This hands-on leadership role will set technical direction driving execution of key initiatives such as Voice AI Chat AI Contact Center Integrations among other

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CIO Strategic Initiatives GTM Lead Overview As the CIO Strategic Initiatives GTM Lead you will drive the growth strategies for our CIO (IT) solutions portfolio and drive cross-product solution offerings with other product groups. Reporting directly to the VP Global Head CIO solutions

CIO Strategic Initiatives GTM Lead Overview As the CIO Strategic Initiatives GTM Lead you will drive the growth strategies for our CIO (IT) solutions portfolio and drive cross-product solution offerings with other product groups. Reporting directly to the VP Global Head CIO solutions

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The Analytics Intelligence Team is responsible for ServiceNows Conversational Analytics experience allowing customers to ask questions about their data in plain language and receive high accuracy results. Initial products include AI Data Explorer and Query Generation.  The immediate f

The Analytics Intelligence Team is responsible for ServiceNows Conversational Analytics experience allowing customers to ask questions about their data in plain language and receive high accuracy results. Initial products include AI Data Explorer and Query Generation.  The immediate f

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What you get to do in this role:  Work with Engineering to develop Cloud Security Products for customers Enterprise CustomersDrive Identity management for the enterprise Cloud Security Own the roadmap for AI Agent Security/GovernanceEvangelize Cloud Security Product PresentBe the voic

What you get to do in this role:  Work with Engineering to develop Cloud Security Products for customers Enterprise CustomersDrive Identity management for the enterprise Cloud Security Own the roadmap for AI Agent Security/GovernanceEvangelize Cloud Security Product PresentBe the voic

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The Team Service Delivery is the backbone of ServiceNows customer success strategy in the Americas. We manage the governance performance and strategic alignment of our global system integrator (SI) and service delivery partners ensuring that partner-delivered services meet the highest

The Team Service Delivery is the backbone of ServiceNows customer success strategy in the Americas. We manage the governance performance and strategic alignment of our global system integrator (SI) and service delivery partners ensuring that partner-delivered services meet the highest

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What you get to do in this role:Own competitive positioning strategy and execution for the IT segment directing analysis messaging and content to give sellers the counter-arguments they need to win dealsTranslate Competitive Intelligences research into seller-ready assets battlecards

What you get to do in this role:Own competitive positioning strategy and execution for the IT segment directing analysis messaging and content to give sellers the counter-arguments they need to win dealsTranslate Competitive Intelligences research into seller-ready assets battlecards

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The Global AI GTM & M&A team at ServiceNow helps drive clarity operational efficiency and data-informed decision-making across our global Sales Customer Success and Partner ecosystem. As ServiceNow continues to scale organically and through acquisitions we are seeking a Senior Manager

The Global AI GTM & M&A team at ServiceNow helps drive clarity operational efficiency and data-informed decision-making across our global Sales Customer Success and Partner ecosystem. As ServiceNow continues to scale organically and through acquisitions we are seeking a Senior Manager

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Staff Software Engineer FullstackAs a Staff Fullstack Engineer on the web team you will play a lead role in creating the next generation of the Moveworks Agentic Assistant ecosystem. The ability to leverage ML and Generative AI intelligence for the fullstack makes it innovative and fu

Staff Software Engineer FullstackAs a Staff Fullstack Engineer on the web team you will play a lead role in creating the next generation of the Moveworks Agentic Assistant ecosystem. The ability to leverage ML and Generative AI intelligence for the fullstack makes it innovative and fu

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You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer results. We do this through a portfolio of services delivered by outstanding consultants using our ecosystem of partners our leading practices methodologies and tools ba

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer results. We do this through a portfolio of services delivered by outstanding consultants using our ecosystem of partners our leading practices methodologies and tools ba

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This role requires a blend of technical expertise leadership skills and the ability to foster a collaborative and innovative environment. We are looking for a Project Lead familiar with cloud-native and AI-native development practices. Our software is built around AI at its coreLLMs a

This role requires a blend of technical expertise leadership skills and the ability to foster a collaborative and innovative environment. We are looking for a Project Lead familiar with cloud-native and AI-native development practices. Our software is built around AI at its coreLLMs a

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What youll doOwn LLM mid-training and post-training research including continued pretraining SFT preference optimization and RL; make data-mixture and experimental decisions and determine how training changes affect downstream agent behavior.Research and prototype novel agentic archit

What youll doOwn LLM mid-training and post-training research including continued pretraining SFT preference optimization and RL; make data-mixture and experimental decisions and determine how training changes affect downstream agent behavior.Research and prototype novel agentic archit

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What you get to do in this role:Continue to scale and grow a territory by meeting and exceeding an assigned team quota Execute on both vertical and horizontal sales strategies Manage and lead a team of three to five 1st line sales managers who have five to seven individual contributor

What you get to do in this role:Continue to scale and grow a territory by meeting and exceeding an assigned team quota Execute on both vertical and horizontal sales strategies Manage and lead a team of three to five 1st line sales managers who have five to seven individual contributor

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The CRM Account Executive will oversee market success of ServiceNows CRM products. You will play a leading role in engaging assigned accounts in the Manufacturing vertical and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow s

The CRM Account Executive will oversee market success of ServiceNows CRM products. You will play a leading role in engaging assigned accounts in the Manufacturing vertical and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow s

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As a Sr. Regional Partner Manager you will help support our transformational vision: Partner Success is synonymous with Customer Success in accelerating Digital Transformation and predictable outcomes for our partners.The Sr. Regional Partner Manager is aligned to a focused regional t

As a Sr. Regional Partner Manager you will help support our transformational vision: Partner Success is synonymous with Customer Success in accelerating Digital Transformation and predictable outcomes for our partners.The Sr. Regional Partner Manager is aligned to a focused regional t

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ServiceNow is actively seeking an Sr Principal Strategist for our Inspire Value Australia & NZ team. As a crucial pillar within ServiceNows global industry and solutions organisation the Inspire Value team are our most senior customer-facing strategic advisors who partner directly wi

ServiceNow is actively seeking an Sr Principal Strategist for our Inspire Value Australia & NZ team. As a crucial pillar within ServiceNows global industry and solutions organisation the Inspire Value team are our most senior customer-facing strategic advisors who partner directly wi

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