وظائف مهندس مكتب الخدمة في الفجيرة

The Service Desk Analyst (Level 1) is the first point of contact for users working with the platform developed by Endava for a client in Fujairah. They provide frontline support for IT issues incident resolution user inquiries and service requests ensuring efficient problem-solving user satisfaction...

JOB DESCRIPTIONJOB TITLE: Service Desk EngineerJOB PURPOSE: L1 SupportQUALIFICATION: Diploma in Technology B.E/B. Tech or EquivalentCERTIFICATIONS: CompTIA A or CompTIA N or any certificate from MicrosoftEXPERIENCE: 2 yearsREPORTING TO: Service Delivery ManagerRESPONSIBILITIES (INCLUDES ALL TASKS):R...