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The Service Desk Analyst (Level 1) is the first point of contact for users working with the platform developed by Endava for a client in Fujairah. They provide frontline support for IT issues incident resolution user inquiries and service requests ensuring efficient problem-solving user satisfaction...

The actual job title of the role is Service Desk Analyst opportunity with a prominent investment organization based in Abu Dhabi. Black Pearl is exclusively handling the recruitment process for this position. Please note that this is a Corporate Services/Facilities Service Desk rolenot an IT technic...

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer...

We are currently partnering with a prestigious government organization in Abu Dhabi to recruit an experienced Service Desk Analyst to join their Corporate Services team.This opportunity is ideal for professionals with experience in ServiceNow facilities management workplace services corporate admini...

We are currently partnering with a prestigious government organization in Abu Dhabi to recruit an experienced Service Desk Analyst to join their Corporate Services team.This opportunity is ideal for professionals with experience in ServiceNow facilities management workplace services corporate admini...

At Penguin Solutions (Nasdaq: PENG) The AI Factory Platform Company were building a team of innovators who thrive on collaboration creativity and the opportunity to help shape the future of AI. As part of the AI technology revolution our teams design build deploy and manage AI factories for enterp...

Department: Customer Operations & Fulfilment Telecom Reports To: Reporting & Performance Manager Working Hours: Sunday to Thursday 9:00 AM to 6:00 PM Location: Dubai United Arab Emirates Role Overview The Performance and Reporting Analyst Service Channels is responsible for collecting analyzing and...

Department: Customer Operations & Fulfilment Telecom Reports To: Reporting & Performance Manager Working Hours: Sunday to Thursday 9:00 AM to 6:00 PM Location: Dubai United Arab Emirates Role Overview The Performance and Reporting Analyst Service Channels is responsible for collecting analyzing and...

Location: Dubai United Arab EmiratesThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks ex...

The Network Partner Service & Performance Management function is a crucial component of the Visa Payment Limiteds service group tasked with monitoring analysing and improving the technical and operational performance of our global network of payment settlement partners (Financial Institutions and Pa...

#Hiring IT Support Analyst to be based in Dubai! Salary Range: AED16000 AED18000 depending on experienceOur client an international law firm is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT...

About the Role You will deliver reliable first-line IT support maintain a stable and secure infrastructure and drive measurable improvements in IT service adoption across the business. This is a hands-on people-facing role where your communication skills and technical expertise will make a direct im...