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Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation sales and housekeeping to ensure optimal level of guest satisfaction.Manage and greet all guests monitor and resolve all requests.Perform check IN/OUT of guests using Opera system.Welcome and gre...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

We are seeking a dynamic and customer-focused  Assistant Front Office Manager to support the Rooms Division Manager in overseeing all aspects of the Front Office operations including reception guest services concierge and recreation. The role ensures a seamless guest experience from arrival to depar...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

We are looking for a passionate and experienced Front Office Manager to lead our Front Office operations and deliver exceptional guest experiences. The successful candidate will oversee the daily operations of the Front Office ensure service excellence maximize room revenue lead and develop the team...

Responsibilities:Sorts counts and records the contents of the table game drop boxes slot drop boxes sports book kiosk drops non-gaming drops and NRT drops according to procedure.Fill NRT cassettes prepare NRT coin bags and completes the replenishment of NRT coin.Responsible for minor repairs and mai...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

Oversee the daily Operations of the Front Desk.Coach lead guide and direct the efforts of the team of Reception Agents.Provide support to Front Desk Manager in the daily operational duties.Consistently offer friendly engaging and a service culture that contributes positively to the service provided...

Basic Job Responsibilities: Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests monitor and resolve all requests. Perform check-in/OUT of guests...

Reservation Management: Handle guest reservations through various channels including phone email and online platforms ensuring accuracy and adherence to policies.Communication Hub: Serve as a central point of contact for guest inquiries providing information on room availability rates and hotel serv...

Oversee the daily Operations of the Front Desk.Coach lead guide and direct the efforts of the team of Reception Agents.Provide support to Front Desk Manager in the daily operational duties.Consistently offer friendly engaging and a service culture that contributes positively to the service provided...

Oversee the daily Operations of the Front Desk.Coach lead guide and direct the efforts of the team of Reception Agents.Provide support to Front Desk Manager in the daily operational duties.Consistently offer friendly engaging and a service culture that contributes positively to the service provided...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is...

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is...

Answer all internal and external calls in a courteous and professional manner.Direct calls to appropriate hotel departments or personnel efficiently.Provide information about hotel services room availability amenities and local attractions.Log and execute wake-up call requests accurately and on time...