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Performance Measurement LeadDivision:OperationsDepartment: StrategySalary:National (Edinburgh and Leeds) ranging from 60700.00 to 80766.67 and London from 66660.00 to 88666.67 per annum (salary offered will be based on skills and experience)This role is graded as:Lead Associate - RegulatoryYour exte...

The role is responsible for managing the day to day operations of assigned contact centre site. Supervising Team Managers to enhance customer service experience and satisfaction by ensuring efficient contact centre operations. The role is required to support the Operations Head in day-to-day operati...