Marine Workshop Manager- On-site

Key Responsibilities

• Manage and supervise workshop technicians apprentices and other workshop personnel.
• Plan schedule and prioritize daily workshop activities and work orders.
• Ensure marine repair servicing and maintenance activities are completed efficiently and within customer deadlines.
• Provide technical guidance and support to workshop staff on marine systems troubleshooting repairs and maintenance.
• Conduct regular team training coaching and performance evaluations.
• Establish and maintain quality assurance procedures for all workshop activities.
• Conduct regular inspections to ensure repair and maintenance work meets required quality and technical standards.
• Monitor workshop productivity manpower utilization and overall operational efficiency.
• Develop and manage workshop budgets including labor spare parts tools and other materials.
• Monitor inventory levels and coordinate the timely procurement of required parts tools and consumables.
• Ensure proper maintenance and availability of workshop tools and equipment.
• Enforce health and safety procedures and ensure compliance with applicable workplace safety regulations.
• Conduct risk assessments and implement appropriate corrective and preventive actions.
• Maintain proper workshop records service documentation and work-order information.
• Communicate with customers regarding service requirements repair status estimated completion timelines and other technical matters.
• Address customer concerns and complaints professionally and ensure timely resolution.
• Coordinate with the Sales Manager and other departments to ensure smooth customer service and workshop operations.
• Stay updated on developments trends technologies and best practices within the marine industry.
• Identify opportunities to improve workshop processes productivity service quality and customer satisfaction.
• Perform other duties and responsibilities as assigned by the Head of Department.

Qualifications & Requirements

• Diploma or Bachelor’s degree in Marine Engineering Mechanical Engineering or a related technical field.
• Minimum 5 years of experience in a marine workshop environment preferably in a supervisory or managerial capacity.
• Strong knowledge of marine repair maintenance servicing and marine systems.