Insurance Claims Officer – Marine, Property, Motor & Liability

Job Overview

We are seeking an Insurance Claims Officer Marine Property Motor & Liability to manage claims from notification through assessment settlement and closure. The role covers policy review stakeholder coordination and compliant efficient claims handling.

Key Responsibilities

• Receive register and acknowledge marine property motor and liability claims.

• Review policies endorsements limits exclusions and deductibles.

• Gather and verify statements photographs reports invoices estimates and other supporting documents.

• Assess claim validity quantum and liability within policy terms and authority limits.

• Coordinate with insured parties brokers insurers surveyors loss adjusters investigators repairers legal representatives and service providers.

• Process cargo vessel property motor accident third-party liability personal injury and related claims.

• Review repair quotations replacement costs settlements salvage and recovery opportunities.

• Prepare evaluations reserves settlement documents payment requests and closure recommendations.

• Prepare claims reports management information and ageing analysis.

• Ensure compliance with policy terms procedures regulations and data protection requirements.

• Support audits reconciliations reviews and continuous improvement initiatives.

Qualifications and Experience

• Bachelors degree higher diploma or relevant qualification in Insurance Risk Management Finance Business Administration or a related field.

• Experience as an Insurance Claims Officer Claims Executive Claims Handler Insurance Coordinator or similar.

• Experience handling marine property motor liability cargo or general insurance claims.

• Knowledge of insurance policies claims procedures loss assessment settlements and documentation.

• Understanding of marine cargo and hull property motor accident and third-party liability claims is preferred.

• Ability to interpret policy wording endorsements exclusions schedules and claim documents.

• Experience coordinating with adjusters surveyors garages repairers brokers insurers and other parties.