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DescriptionRole : Workforce Management & Operations ManagerLocation : Ras Al Khaimah Role Purpose:To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the busin...

DescriptionPosition SummaryThe Site Leader holds full responsibility for the overall performance leadership and strategic direction of the contact center. This role partners closely with the Leadership Team to deliver strong performance in areas such as sales guest and associate satisfaction revenue...

Job Title:Senior Technical Support EngineerJob Purpose: The Unified Communications Support Engineer is responsible tooptimize enhance implement support troubleshoot and document Unified Communication network of (Cisco IPT Mitel IPT NICE Cxone)solutions. They are responsible for providing technical s...

This role is ideal for a senior Customer Service Customer Happiness Customer Experience or Service Center Operations professional with strong experience in managing high-volume service centers driving customer satisfaction leading teams and improving operational performance.Key ResponsibilitiesOvers...

JOB PURPOSE: The Unified Communications Support Engineer is responsible tooptimize enhance implement support troubleshoot and document Unified Communication network of (Cisco IPT Mitel IPT NICE Cxone)solutions. They are responsible for providing technical support and guidance to businesses analyzing...

Company: IIQAF GroupIndustry: InsuranceLocation: Dubai United Arab EmiratesJob Type: Full-timeSalary: AED 8500 AED 9500 per monthJob OverviewIIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal...

Company: IIQAF GroupIndustry: InsuranceLocation: Dubai United Arab EmiratesJob Type: Full-timeSalary: AED 8500 AED 9500 per monthJob OverviewIIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal...

United Heritage Credit Union (UHCU) is looking for an experienced Contact Center Specialist to provide high quality support to our members within a fast-paced call center environment. You will be answering an average of 60-100 incoming calls daily averaging a 3-5 minute talk time. You will answer...