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Good understanding and knowledge of monitoring tools (Manage Engine Ops Manager SolarWinds) including Application performance monitoring Fair understanding of ITSM tool (Manage Engine Ivanti)Provide timely response to all incidents Requests outages and performance alerts. Categorize issues for esca...

Job Description:We are hiring a proactive and detail-oriented professional to support the monitoring of mission-critical systems. This role focuses on batch job monitoring incident handling and ensuring system stability through timely detection and escalation of issues.Training and mentorship will b...

Job DescriptionA Dynatrace L2 (Level 2) person typically works as a second-line support or specialist engineer for the Dynatrace platform an advanced application performance monitoring (APM) and observability tool.Heres a breakdown of what this usually involves: Core Responsibilities:Advanced Troub...

1. PurposeThis document defines the roles responsibilities deliverables service levels KPIs and governance model for CI/CD DevOps Support across Production DR UAT and SIT environments. The vendor shall provide experienced DevOps engineers responsible for design implementation support and optimizatio...