ADIB Group

DescriptionRole : Support & Quality OfficerLocation : Abu Dhabi Role Purpose:To provide centralized operational support quality assurance and governance oversight for Wealth Centers (Priority & Wealth Coverage) ensuring efficient service delivery regulatory compliance risk control and

DescriptionRole : Support & Quality OfficerLocation : Abu Dhabi Role Purpose:To provide centralized operational support quality assurance and governance oversight for Wealth Centers (Priority & Wealth Coverage) ensuring efficient service delivery regulatory compliance risk control and

DescriptionRole : Relationship Manager- Priority BankingLocation : Abu DhabiRole Purpose:To attract deepen grow and manage financial relationships with affluent clients using full range of banking products and tools utilizing a team-based approach to provide complete solutions to clie

DescriptionRole : Relationship Manager- Priority BankingLocation : Abu DhabiRole Purpose:To attract deepen grow and manage financial relationships with affluent clients using full range of banking products and tools utilizing a team-based approach to provide complete solutions to clie

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole: Operations Officer Guarantees Location: Abu Dhabi Role Purpose:Principal objective of the position is to ensure:Exceptional delivery to ADIBs valued internal/external customers as per our set Standards and SLA/TAT with the business partners.Make sure to ext

DescriptionRole: Operations Officer Guarantees Location: Abu Dhabi Role Purpose:Principal objective of the position is to ensure:Exceptional delivery to ADIBs valued internal/external customers as per our set Standards and SLA/TAT with the business partners.Make sure to ext

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole : Customer Services OfficerLocation : Abu DhabiRole Purpose:Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare f

DescriptionRole : Customer Services OfficerLocation : Abu DhabiRole Purpose:Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare f

DescriptionRole : Associate Relationship ManagerLocation : DubaiRole Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (account on

DescriptionRole : Associate Relationship ManagerLocation : DubaiRole Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (account on

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Associate Product Officer Liabilities ( UAE National ) Location: Abu DhabiROLE PURPOSE:To support Department / Unit Head in leading and managing the performance of existing products as well as launching new products.This role must support new projects

DescriptionRole: Associate Product Officer Liabilities ( UAE National ) Location: Abu DhabiROLE PURPOSE:To support Department / Unit Head in leading and managing the performance of existing products as well as launching new products.This role must support new projects

DescriptionRole: E- Channels AccociateLocation : Abu DhabiRole Purpose:The e-Channels Officer is responsible for providing operational technical and business support for alternate delivery channels with a primary focus on Chatbanking and digital banking services. The role supports day

DescriptionRole: E- Channels AccociateLocation : Abu DhabiRole Purpose:The e-Channels Officer is responsible for providing operational technical and business support for alternate delivery channels with a primary focus on Chatbanking and digital banking services. The role supports day

DescriptionRole: Associate Analyst- Model Risk ManagementLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:The role supports the Model Risk Management and AI Risk team in day-to-day activities covering model governance AI risk governance independe

DescriptionRole: Associate Analyst- Model Risk ManagementLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:The role supports the Model Risk Management and AI Risk team in day-to-day activities covering model governance AI risk governance independe

DescriptionRole: Agency Supervisor - RecoveryRole Purpose:Agency Supervisor is responsible to manage the external collection agencies which monitoring and coaching on daily workflow and performance. Agency Supervisor ensures customer communications adheres to customer expectations and

DescriptionRole: Agency Supervisor - RecoveryRole Purpose:Agency Supervisor is responsible to manage the external collection agencies which monitoring and coaching on daily workflow and performance. Agency Supervisor ensures customer communications adheres to customer expectations and

DescriptionRole: Payroll Associate - CROLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:Managing products and service function to ensure the delivery of quality service to Staff while projecting the warm image of ADIB maintenance of operational

DescriptionRole: Payroll Associate - CROLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:Managing products and service function to ensure the delivery of quality service to Staff while projecting the warm image of ADIB maintenance of operational