AccorHotel

We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo Egypt. As a Guest Relations Agent you will be the primary point of contact for our guests ensuring their stay is comfortable enjoyable and memorable. Your role will be crucial in mainta

We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo Egypt. As a Guest Relations Agent you will be the primary point of contact for our guests ensuring their stay is comfortable enjoyable and memorable. Your role will be crucial in mainta

We are seeking an experienced and customer-focused Guest Relations Supervisor to join our dynamic hospitality team in Cairo this pivotal role you will oversee all aspects of guest relations operations ensuring that every guest receives exceptional personalized service that exceeds ex

We are seeking an experienced and customer-focused Guest Relations Supervisor to join our dynamic hospitality team in Cairo this pivotal role you will oversee all aspects of guest relations operations ensuring that every guest receives exceptional personalized service that exceeds ex

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operati

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operati

ServerYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What is in it for you:In 3-4 bullet points showcase the

ServerYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What is in it for you:In 3-4 bullet points showcase the

Install and commission air conditioning and HVAC systems in guest rooms public areas kitchens and back-of-house facilities ensuring compliance with manufacturer specifications and safety regulations.Ensure proper setup and calibration of systems including the installation of thermosta

Install and commission air conditioning and HVAC systems in guest rooms public areas kitchens and back-of-house facilities ensuring compliance with manufacturer specifications and safety regulations.Ensure proper setup and calibration of systems including the installation of thermosta

The Pool and Beach Attendant under the Food & Beverage Department is responsible for providing outstanding food and beverage service to guests in the poolside and beach areas. This role ensures a clean safe and enjoyable environment while delivering prompt and courteous service aligni

The Pool and Beach Attendant under the Food & Beverage Department is responsible for providing outstanding food and beverage service to guests in the poolside and beach areas. This role ensures a clean safe and enjoyable environment while delivering prompt and courteous service aligni

We are seeking an enthusiastic and detail-oriented Outlet Supervisor to join our team in Rixos Bab Al Bahr. As an Outlet Supervisor you will play a crucial role in ensuring smooth operations and exceptional customer service in our food and beverage outlet.Oversee daily operations of t

We are seeking an enthusiastic and detail-oriented Outlet Supervisor to join our team in Rixos Bab Al Bahr. As an Outlet Supervisor you will play a crucial role in ensuring smooth operations and exceptional customer service in our food and beverage outlet.Oversee daily operations of t

Maintain the departmental attendance system Maintain various departmental trackers for reports payments suppliers platforms and annual memberships Follow up with the Purchasing and Finance department ensuring all our suppliers receive their payments on time Assist with complimentary

Maintain the departmental attendance system Maintain various departmental trackers for reports payments suppliers platforms and annual memberships Follow up with the Purchasing and Finance department ensuring all our suppliers receive their payments on time Assist with complimentary

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized s

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized s

Guest Service Management:Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.Address and resolve guest complaints concerns and special requests promptly.Maintain high service standards to exceed guest expectations.Coordinate with other departments (e.g. kitchen

Guest Service Management:Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.Address and resolve guest complaints concerns and special requests promptly.Maintain high service standards to exceed guest expectations.Coordinate with other departments (e.g. kitchen

Reservation Handling:Process individual and group reservations across multiple properties accurately and efficiently.Respond to reservation inquiries via phone email online platforms and travel agents.Modify cancel or update reservations in the Property Management System (PMS) as requ

Reservation Handling:Process individual and group reservations across multiple properties accurately and efficiently.Respond to reservation inquiries via phone email online platforms and travel agents.Modify cancel or update reservations in the Property Management System (PMS) as requ

Procurement & Vendor Management:Source evaluate and negotiate with suppliers to obtain the best quality and pricing.Ensure all purchases are made following company procurement policies and budget guidelines.Supervise daily purchasing operations including requisitions quotations purcha

Procurement & Vendor Management:Source evaluate and negotiate with suppliers to obtain the best quality and pricing.Ensure all purchases are made following company procurement policies and budget guidelines.Supervise daily purchasing operations including requisitions quotations purcha

Summary:At the pinnacle of hospitality excellence the Head Concierge oversees a team dedicated to curating unforgettable guest experiences and leaving lasting impressions. This role demands a genuine passion for people and a collaborative approach to enhancing guest stays through proa

Summary:At the pinnacle of hospitality excellence the Head Concierge oversees a team dedicated to curating unforgettable guest experiences and leaving lasting impressions. This role demands a genuine passion for people and a collaborative approach to enhancing guest stays through proa

Prepare and serve beverage orders according to recipes and service standards.Be fully knowledgeable about all bar products and cocktail recipes.Able to upsell each time with each customer.Provide a high standard of quality and efficient/friendly service.Prepare mise en place and perfo

Prepare and serve beverage orders according to recipes and service standards.Be fully knowledgeable about all bar products and cocktail recipes.Able to upsell each time with each customer.Provide a high standard of quality and efficient/friendly service.Prepare mise en place and perfo

BellpersonAlways lending a helping hand with a smile. As a Bellperson your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What is in it for you:In 3-4 bullet points showcase the benefits and perks of

BellpersonAlways lending a helping hand with a smile. As a Bellperson your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What is in it for you:In 3-4 bullet points showcase the benefits and perks of

Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a

Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a

To balance and audit all Front Office postings and settlements.To verify that all departments have posted all their revenues.To verify monitor and review all hotel reports and night audit reports.To be responsible for month-end deadlines and schedules..To reconcile Credit Card Commiss

To balance and audit all Front Office postings and settlements.To verify that all departments have posted all their revenues.To verify monitor and review all hotel reports and night audit reports.To be responsible for month-end deadlines and schedules..To reconcile Credit Card Commiss

Guest Experience Management:Ensure a warm welcoming and authentic Mediterranean atmosphere for all guests.Address guest concerns questions and special requests with care and professionalism.Oversee service to ensure consistency efficiency and quality in all aspects of the dining exper

Guest Experience Management:Ensure a warm welcoming and authentic Mediterranean atmosphere for all guests.Address guest concerns questions and special requests with care and professionalism.Oversee service to ensure consistency efficiency and quality in all aspects of the dining exper

Scope of Position:As a Waiter/Waitress you will be responsible to prepare for Food and Beverage service and serves our guests in line with the Food and Beverage concept. As a Waiter/Waitress you will provide guests with the full experience that encompasses engaging & personalized serv

Scope of Position:As a Waiter/Waitress you will be responsible to prepare for Food and Beverage service and serves our guests in line with the Food and Beverage concept. As a Waiter/Waitress you will provide guests with the full experience that encompasses engaging & personalized serv

THE POSITIONThe Quality & Excellence Manager will be the subject expert for various projects to further improve our quality scores brand standard audit results and overall guest experience. He/she will aim to attain the highest standards of service excellence in accordance with the co

THE POSITIONThe Quality & Excellence Manager will be the subject expert for various projects to further improve our quality scores brand standard audit results and overall guest experience. He/she will aim to attain the highest standards of service excellence in accordance with the co